When it comes to replacing the windows in your Calgary home, there are many important things to consider before choosing the right window replacement company. With so many new technologies arising, it only makes sense to conduct research in the easiest way, first – the internet. It’s easy (and natural) to be sceptical about researching windows when you can’t see or touch them, but here are a few tips to make it easier:
Calgary Window Companies on Review Websites
Review websites can prove to be extremely useful when it comes to completing upgrades in your home. Websites like these allow homeowners to rate companies that provide services for home renovations. This includes services for window replacement, installation and more.
For the Calgary area, try looking into Homestars. For example, a company like Old West Windows & Doors Calgary has over 100 reviews with a 9.9 out of 10 rating. Homestars is a great review website that showcases many different companies and have reviews from real customers. The website is not run by the companies themselves, and the various companies have no control over what content is published about them. This means you can get a true read on what their service is like.
When visiting these types of sites, be sure to look for any negative reviews on companies. This will give you some guidance as to which companies are reputable and which ones to stay away from. This being said, remember to take into account your own judgement as well; be sure that any negative reviews are presented in a fair way.
Another resource that can prove to be useful is the Better Business Bureau (BBB). Similar to Homestars, you can leverage the Calgary-area BBB to target window replacement companies. You can look at reviews, complaints, praises and more.
One thing to keep in mind is to not read too much into complaints you may see. After all, everyone’s idea of “good service” may differ. Also, irate customers can sometimes stretch the truth.
Get a Feel for the Window Company Yourself
Once you’ve narrowed down your choices, more specific research is required. This will ultimately help you to decide which company to go with. Explore the company’s website, is it:
- Informative? Does is provide you with necessary information up front, or do you have to request a quote?
- User-friendly? Is the website easy to navigate with clear pages and sub-pages, or are you left to your own devices of searching every page?
- Appealing to the eye? A company that pays attention to and updates their website regularly is more likely to go out of their way to make their customers happy
In addition to the website, take time to call the company and speak with them. Do they answer the phone when you call? Do they use a respectful tone? Do they go above and beyond to answer your questions and provide you the help you need? Will they offer you a free, no-obligation quote?These are all valid things to consider when it comes to choosing a window replacement company.